Terms & Conditions

1. Introduction

Welcome to dg88, Bangladesh's trusted online gaming destination. dg88 provides a secure, fair, and entertaining platform for cricket betting, live casino, slots, and crash games to players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all regions of Bangladesh.

These Terms & Conditions ('Agreement') constitute a legally binding agreement between you ('the Player') and dg88 ('the Company'). This Agreement applies to all activities conducted through our website, mobile interface, and any associated services. dg88 reserves the right to amend these terms at any time; continued use of the platform following any such amendment constitutes acceptance of the revised terms.

dg88 is committed to providing a safe and reliable platform for all its users. We apply SSL encryption to protect your data and employ certified random number generation (RNG) systems to ensure fair play across all games. Players are encouraged to review these terms periodically to remain informed of their obligations and rights.

2. Eligibility & Account Registration

To open and use a dg88 account, you must satisfy all of the following eligibility requirements. dg88 reserves the right to request supporting documentation at any point to verify compliance. Accounts that do not meet these requirements will be suspended or permanently closed.

Age Requirement

You must be at least 21 years of age to register and use dg88. Players under the age of 21 are strictly prohibited from accessing any gambling service on this platform. dg88 takes age verification seriously and will request proof of age when required.

• You must be aged 21 or above at the time of registration.
• Each individual is permitted to hold only one account on dg88. Duplicate accounts will be closed and any associated funds may be forfeited.
• You must provide accurate, complete, and up-to-date personal information during registration and keep it current thereafter.
• You must not be subject to any self-exclusion order or be registered on any responsible gaming registry that prohibits you from gambling.

Account Security

You are solely responsible for maintaining the confidentiality of your dg88 login credentials. Do not share your username, password, or one-time passcodes with any third party. dg88 will never ask you for your password via email, chat, or phone. Any activity conducted through your account is your responsibility unless you have notified us promptly of unauthorised access.

If you believe your account has been compromised, contact our support team immediately at [email protected]. dg88 reserves the right to suspend any account suspected of being accessed by an unauthorised party pending investigation.

3. Deposits, Withdrawals & Payment Methods

dg88 supports a range of payment methods tailored for players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT) using the ৳ symbol. Minimum and maximum transaction limits apply and may be subject to change; current limits are displayed at the time of initiating a transaction.

Accepted Payment Methods

The following payment methods are currently available on dg88 for both deposits and withdrawals:

• bKash – Bangladesh's most popular mobile financial service, available 24/7 for instant deposits.
• Nagad – Fast and reliable mobile banking for seamless transactions.
• Rocket – Dutch-Bangla Bank mobile banking service accepted for deposits and withdrawals.
• Upay – Available as an additional deposit and withdrawal option for dg88 players.

Withdrawal Policy

Withdrawal requests are subject to identity verification (KYC) before funds are released. dg88 aims to process all approved withdrawals promptly; however, processing times may vary depending on the selected payment method and the volume of pending requests. Withdrawals will only be processed to an account or wallet registered in the same name as the dg88 account holder.

dg88 reserves the right to place a temporary hold on withdrawal requests pending completion of routine security checks. Players who have active bonus funds are required to meet the applicable wagering requirement (rollover) before a withdrawal request will be approved. Any attempt to circumvent these requirements may result in forfeiture of bonus funds and suspension of the account.

4. Bonuses & Promotions

dg88 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the terms specified at the time of the offer. By claiming any bonus, you agree to abide by the specific promotional terms and the general terms set out herein.

General Bonus Conditions

• Welcome bonuses are available to new players who complete registration and make their first qualifying deposit. Minimum deposit amounts to trigger each bonus are stated on the relevant promotion page.
• Each bonus carries a wagering requirement (rollover). You must wager the bonus amount the stated number of times before any associated winnings become eligible for withdrawal.
• Free spins awarded as part of a promotion must be used within the validity period stated in the offer. Unused free spins will expire automatically.
• dg88 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice. If a promotion is cancelled, bonus funds already credited to an account will be removed.

Players may not hold more than one active welcome bonus simultaneously. Bonuses are non-transferable and have no cash value until the applicable wagering requirement has been satisfied in full.

5. Game Rules & Fair Play

All games available on dg88 — including live casino tables, cricket betting markets, slots, and crash games — are governed by individual game rules provided by the respective game providers. Players are responsible for understanding the rules of each game before placing any wager. Game results are determined by certified RNG systems or live dealer procedures, as applicable.

dg88 is committed to fair play. We use certified RNG (Random Number Generation) technology across all digital games to ensure that outcomes are completely random and cannot be predicted or manipulated. Live casino games are operated by licensed live dealer studios, and all results are subject to independent audit.

Betting Integrity

For sports betting markets, particularly cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers matches), dg88 applies strict integrity monitoring. Any bet placed on a match or event that is subsequently determined to have been subject to manipulation will be voided and the stake returned. dg88 cooperates fully with integrity bodies and may share data regarding suspicious betting activity.

6. Prohibited Activities

The following activities are strictly prohibited on dg88. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of balances, and, where applicable, reporting to relevant authorities:

• Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform on your behalf.
• Opening or operating multiple accounts (including accounts registered under different names, addresses, or payment details) to gain unfair bonus advantage or circumvent security checks.
• Using the platform for any form of money laundering, fraud, or other financial crime.
• Exploiting software errors, glitches, or technical vulnerabilities. Any winnings obtained through exploitation of a system error will be voided.
• Engaging in abusive, threatening, or harassing behaviour toward dg88 staff or other players via any communication channel.

dg88 employs advanced fraud detection and account monitoring systems. Accounts identified as engaging in prohibited activities will be closed without notice, and all balances (including bonus and real-money funds) may be permanently forfeited. dg88 reserves the right to pursue legal action where applicable.

7. Intellectual Property

All content on the dg88 platform — including but not limited to its logo, brand name, website design, text, graphics, game interfaces, software code, and promotional materials — is the exclusive property of dg88 or its licensed content providers. All such content is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, display, or exploit any portion of the dg88 platform or its content without the prior written consent of dg88. Unauthorised use of dg88 intellectual property will be subject to legal action.

8. Limitation of Liability

dg88 shall not be held liable for any losses arising from: temporary service unavailability due to scheduled or emergency maintenance; interruptions caused by third-party payment processors or internet service providers; force majeure events including natural disasters, civil unrest, government actions, or other circumstances beyond dg88's reasonable control.

In all cases, dg88's maximum liability to any player in respect of any single event or series of related events shall not exceed the net deposits made by the player in the 30 days preceding the event giving rise to the claim. dg88 expressly excludes all liability for indirect, consequential, punitive, or special damages. Players access and use the dg88 platform entirely at their own risk.

9. Privacy & Data Protection

dg88 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference. By using dg88, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy. dg88 applies industry-standard SSL encryption and data security protocols to protect all player information. Your data will never be sold to third parties. For full details, please review our Privacy Policy.

10. Amendments to These Terms

dg88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Where changes are material, dg88 will endeavour to notify registered players via email or on-site notification prior to the changes taking effect. The effective date of the most recent revision is displayed at the top of this page.

Your continued use of the dg88 platform after any amendment has been published constitutes your acceptance of the updated Terms & Conditions. If you do not agree with any revised terms, you must cease using the platform and contact our support team to close your account.

11. Responsible Gaming

dg88 is committed to promoting responsible gaming. We strongly encourage all players to gamble only with funds they can afford to lose and to treat gambling as a form of entertainment, not a source of income. dg88 provides a range of player-protection tools including deposit limits, session time limits, and self-exclusion options. Players who feel that gambling may be becoming a problem are encouraged to use these tools or contact our support team at [email protected] for assistance.

Players aged 21 and above only. If you are concerned about your gambling habits or those of someone you know, please visit our Responsible Gaming page for detailed guidance, self-assessment tools, and links to support organisations. dg88 enforces strict age verification and reserves the right to request proof of age at any time.

12. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. In the event of any dispute arising from your use of dg88, you agree to first contact our customer support team at [email protected] to seek an amicable resolution. dg88 aims to acknowledge all formal complaints within 5 business days and to resolve them within 30 days. If a dispute cannot be resolved through direct negotiation, the parties agree to submit to binding arbitration under the rules of a mutually agreed arbitration body. Nothing in this clause limits your statutory consumer rights.

13. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your dg88 account, please do not hesitate to reach out to our dedicated support team. We are available 24/7 to assist players across Bangladesh.

Email: [email protected] — Please include your registered username and a brief description of your query to help us assist you as quickly as possible.